AI receptionist
for auto repair shops.
An AI receptionist for auto repair shops captures every service call, books drop-offs, and gathers year-make-model so your service writer is ready before the car rolls in. AI Phone 360 keeps the techs in the bay and the phone covered all day.
AI receptionist for auto repair handles every call type.
Trained on the calls your industry actually gets — not a generic answering script.
Service appointment booking
Captures year, make, model, mileage, and reported issue, then books a drop-off slot in your service calendar.
Quote requests & estimates
Takes details on the symptoms and pages the service writer with a clean intake so the quote turnaround is fast.
Status update calls
Handles "is my car ready" calls by checking the work order status and texting the customer an update.
Towing & after-hours intake
Takes after-hours breakdown calls, captures location and vehicle details, and pages your tow partner.
The calls you stop dropping.
- No more missed service calls
- Keep your techs turning wrenches, not answering phones
- Quotes captured even when the office is slammed
- After-hours breakdowns logged and dispatched
Questions, answered.
Does it capture year, make, and model accurately?
Yes. The AI asks for year, make, model, trim, and mileage in a structured way and reads them back to the caller for confirmation. The clean record lands in your dashboard and on the service writer SMS so there is no scribbled-down VIN to decipher.
Can it book directly into my shop calendar?
Yes. Bookings sync to Google Calendar, iCloud, Outlook, and most modern shop management systems. The customer gets an SMS with the drop-off time and reminder; reschedules go through the same thread.
What about after-hours breakdown calls?
You can route after-hours calls to the AI, which captures the location, vehicle details, and severity, then pages your tow partner or your on-call number. The customer gets a confirmation SMS with the ETA so they are not left wondering.
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