AI receptionist
for auto repair shops.
An AI receptionist for auto repair shops captures every service call, books drop-offs, and gathers year-make-model so your service writer is ready before the car rolls in. AI Phone 360 keeps the techs in the bay and the phone covered all day.
AI receptionist for auto repair handles every call type.
Trained on the calls your industry actually gets — not a generic answering script.
Service appointment booking
Captures year, make, model, mileage, and reported issue, then books a drop-off slot in your service calendar.
Quote requests & estimates
Takes details on the symptoms and pages the service writer with a clean intake so the quote turnaround is fast.
Status update calls
Handles "is my car ready" calls by checking the work order status and texting the customer an update.
Towing & after-hours intake
Takes after-hours breakdown calls, captures location and vehicle details, and pages your tow partner.
The calls you stop dropping.
- No more missed service calls
- Keep your techs turning wrenches, not answering phones
- Quotes captured even when the office is slammed
- After-hours breakdowns logged and dispatched
AI receptionist for auto repair — in depth
Service calls come in while your advisors are under a hood
An independent shop's phone rings with a mix of appointment requests, status checks on cars already in the bay, and price questions, and every one of them lands on a service advisor who is also managing the floor. Status calls are the worst of it — they are quick, constant, and interrupt exactly the person who has the answer.
Meanwhile the calls that actually add revenue — a new customer with a check-engine light and no shop loyalty — arrive in the same queue and often lose. The caller wanting to book work is competing for attention with five callers asking whether their car is ready.
An AI receptionist answers everything on the first ring, books service appointments with the vehicle year, make, model and symptom captured, handles hours and pricing questions, and routes genuinely urgent callers — a breakdown, a tow decision — straight to your advisor.
Independent shop, not dealer group
The best-known voice AI in automotive, Numa, is aimed at franchise dealerships and multi-rooftop groups, quotes only after a demo, and describes a two-to-three-week implementation. That is a sensible product for a dealer network and the wrong shape entirely for a three-bay independent.
AI Phone 360 is self-serve at $19.99/mo plus $0.15–$0.35 per AI minute, live in about 90 seconds, with unlimited team members and no implementation project.
Bilingual English and Spanish answering is included on every plan, which in this trade is not a nice-to-have — a large share of independent shops lose bookable work to a language barrier on the phone.
Questions, answered.
Does it capture year, make, and model accurately?
Yes. The AI asks for year, make, model, trim, and mileage in a structured way and reads them back to the caller for confirmation. The clean record lands in your dashboard and on the service writer SMS so there is no scribbled-down VIN to decipher.
Can it book directly into my shop calendar?
Yes. Bookings sync to Google Calendar out of the box, and most modern shop-management systems connect via webhook. The customer gets an SMS with the drop-off time and reminder; reschedules go through the same thread.
What about after-hours breakdown calls?
You can route after-hours calls to the AI, which captures the location, vehicle details, and severity, then pages your tow partner or your on-call number. The customer gets a confirmation SMS with the ETA so they are not left wondering.
Also answering for these industries
The same AI receptionist, tuned to a different front desk.
Set up your auto repair shops AI receptionist tonight.
Join the businesses that never miss a lead. Onboard your team and get a dedicated number in 90 seconds — then watch every call live in the AI receptionist app.
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