AI receptionist
for law firms.
An AI receptionist for law firms qualifies new client intakes, captures the parties for your conflict check, and books consultations directly into the partner calendar. AI Phone 360 captures the case type, incident date, and opposing party before the call ends, then emails the partner a clean intake summary.
AI receptionist for law firms handles every call type.
Trained on the calls your industry actually gets — not a generic answering script.
New client intake
Captures caller name, case type, incident date, and opposing party in a structured intake the partner can act on.
Conflict-check intake
Captures the caller and the named opposing party in a structured record so your team can run its conflict check before the consult is confirmed.
Consultation booking
Books free 30-minute consults onto the partner calendar with confirmation SMS and pre-consult intake form.
After-hours messages & callbacks
Handles overflow and after-hours calls with detailed messages and same-day callback scheduling.
Hear a real law firms call.
Press play. This is the same AI receptionist you get when you sign up — same voice, same workflow, same speed.
Transcript
Caller profile enrichment · 1 / 8
Inbound call accepted
Caller ID: Unknown · 281-555-0309
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The calls you stop dropping.
- Turn more intakes into booked consultations
- Never miss a qualified lead during court
- Skip the unqualified callers — every consult is screened
- Partners get a written intake before the meeting
AI receptionist for law firms — in depth
Legal intake is a speed problem before it is a quality problem
Prospective clients contacting a law firm are usually in the worst week of their year, and they contact several firms. Research across legal marketing consistently lands on the same conclusion: the firm that responds first signs a disproportionate share of the matters, and response time matters more than firm size or advertising spend.
The structural problem is that lawyers are unavailable by definition. You are in court, in a deposition, or with a client, and those are exactly the hours a new matter calls. A receptionist helps until they are on another line or gone at five, and after-hours calls skew toward the urgent matters — arrests, accidents, restraining orders — that convert best.
An AI receptionist answers every call immediately, runs your intake script, captures the matter type, the key dates, the opposing party for a conflicts check, and the caller's contact details, then routes qualified callers by practice area and texts you the summary. Callers who are not a fit are handled politely without taking your time.
Answering service cost for a law firm
Legal answering is the most expensive corner of this market because vendors know what a signed matter is worth. Smith.ai starts at $300/mo for 30 calls — about $10 a call — with overage at $8.50–$11.50 per call and appointment booking billed as a $1.50 per-call add-on. Ruby starts at $250/mo for 50 receptionist minutes.
AI Phone 360 starts at $19.99/mo plus $0.18–$0.35 per AI minute, with intake, booking, transcripts, recordings and unlimited team members included. Thirty three-minute intake calls run roughly $52.64 a month on Basic, including the $1.15 phone number.
Two things worth insisting on regardless of vendor: a full recording and transcript of every intake call, so nothing in a limitations-period conversation rests on memory, and conflict-relevant details captured before anyone promises anything. Both are included on every AI Phone 360 plan.
Questions, answered.
Does it help with conflict checks?
Yes. The AI captures both the caller and the named opposing party in a structured intake, so your team has exactly what it needs to run a conflict check before confirming the consultation. You can also set the AI to hold booking until a partner clears the intake.
How does it qualify personal-injury and other case types?
You set the qualifying questions per practice area — incident date, injuries, insurer, police report, prior counsel, statute-of-limitations checks. The AI walks the caller through them and only books consultations for matters that match your firm criteria.
Is the intake confidential?
Yes. Calls are recorded and transcribed to your private dashboard only. Transcripts and recordings stay inside your AI Phone 360 account, encrypted at rest, and you choose how long to retain them.
Also answering for these industries
The same AI receptionist, tuned to a different front desk.
Set up your law firms AI receptionist tonight.
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