An automated answering system
that talks like a person.
Phone trees made "automated" a dirty word. AI Phone 360 is the automated phone answering system that holds a conversation — no "press 1," no dead ends, no rage-dialing zero.
What Automated phone answering system means for your business
The classic automated phone answering system — the auto attendant — makes callers navigate a menu: press 1 for hours, press 2 for billing, press 0 and pray. AI Phone 360 replaces the phone tree with conversation. Callers just say what they need; the AI understands intent, answers from your business knowledge, books appointments, routes by topic to the right department or person, and screens out the robocalls. You get everything an automated attendant phone system promised — consistency, 24/7 coverage, zero staffing — without making your customers do the routing themselves.
Three things it does on every call.
Conversational, not press-1
Callers speak naturally and the AI understands — "I need to reschedule Thursday" goes straight to rescheduling, no menu maze, no repeating yourself.
Routes by intent, like a smart switchboard
Topic-based routing sends billing questions, sales calls, and emergencies to the right person or department — rules you configure, conversation the AI handles.
Screens spam before it rings anyone
Robocalls and solicitors get filtered automatically. Your automated answering system protects your team’s time instead of just deflecting callers.
Six scenarios it handles end-to-end.
Replace your IVR menu
Retire "listen closely, our options have changed." Callers state their need once and get routed or helped immediately.
Answer the questions that clog your line
Hours, location, pricing, policies — the AI answers instantly from your business knowledge, freeing your team from repeat questions.
Department routing for multi-person teams
Sales to your closer, billing to the office, emergencies to on-call — by topic, time of day, or caller history.
Automated appointment booking
Not just routing — resolution. The AI books, reschedules, and confirms appointments by SMS without a human touching the call.
Voicemail replacement
Instead of a beep, missed-pickup calls get a conversation — details captured, urgency tagged, transcript in your inbox.
Business-hours rules
Different behavior day vs. night: transfer-first during office hours, handle-everything after close. One system, your rules.
Real results, honestly stated.
0 phone trees
Callers never press a button. They talk; the system understands and acts.
24/7 automation
The automated answering runs every hour of every day with no staffing.
From $19.99/mo
Auto-attendant capability plus full conversation handling on every plan.
Quick answers.
What is an automated phone answering system?
Software that answers your business line without a human. Traditionally that meant an auto attendant — a recorded menu that routes callers by keypress. AI Phone 360 is the modern version: an AI answers conversationally, resolves most calls itself (questions, booking, messages), and routes the rest by understanding what the caller actually said.
How is this different from an auto attendant?
An auto attendant only routes — it can’t answer a question or book an appointment, and callers have to translate their need into your menu options. AI Phone 360 routes and resolves: it holds the conversation, answers from your business knowledge, books on your calendar, and transfers by intent when a human is the right answer.
Can callers still reach a specific person or department?
Yes. Topic-based routing transfers calls live to the right number — by what the caller asks for, time of day, or rules you define. Saying "billing" works; so does "I have a question about my invoice."
Will it work with my existing business phone system?
Yes. Forward your existing line to AI Phone 360 — all calls, after-hours only, or when no one picks up — or port your number entirely. No hardware, no PBX changes, setup in about 90 seconds.
What does an automated answering system cost?
AI Phone 360 starts at $19.99/mo (Basic), $59.99/mo (Pro), or $199.99/mo (Enterprise), plus per-AI-minute rates of $0.35, $0.20, or $0.12. That includes the full conversational answering, booking, routing, transcripts, and spam screening — not just a menu.
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