Security & Trust
Learn about our security practices, your responsibilities, and acceptable use policies.
Effective: March 2026
Our Approach
Our Security Approach
We implement industry-standard security practices to protect your data. While no method of electronic transmission or storage is 100% secure, we are committed to using commercially reasonable measures to protect your information.
Important: We do not guarantee that your data will never be accessed, disclosed, altered, or destroyed as a result of a breach of any of our security measures. Use of our services is at your own risk.
Protection
Security Measures
Key measures we use to keep your data safe and our systems secure.
Encryption
Data encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls
Role-based access controls and authentication requirements for all users.
Authorized Access
Access to customer data limited to authorized personnel with business need.
Security Audits
Regular security assessments and vulnerability testing of our systems.
Your Role
Your Responsibilities
As a user of AI Phone 360, you bear sole responsibility for ensuring your use of our services complies with all applicable laws and regulations.
Comply with all applicable laws including TCPA, FCC regulations, and state laws
Obtain necessary consents for AI-powered calls and marketing communications
Follow call recording consent requirements and notify parties as required
Maintain Do Not Call list compliance for your campaigns
Protect your account credentials and use strong passwords
Verify accuracy of data and maintain appropriate records
Acceptable Use
Prohibited Activities
The following activities are strictly prohibited and may result in immediate account termination.
Illegal robocalls or automated calls without proper consent
Spam, unsolicited commercial communications, or fraud
Harassment, threats, or abusive communications
Unauthorized data collection or privacy violations
Attempts to access systems or data without authorization
Distribution of malware or malicious code
Security questions or to report an issue? sales@houstonitd.com