Virtual receptionist

A virtual receptionist
without the per-minute meter.

AI Phone 360 is the virtual receptionist that answers every call 24/7, books appointments into your calendar, and texts you a summary — at software pricing, not staffing pricing.

90-second setup
Unlimited team members
Cancel anytime
Every call answered within one ring

What Virtual receptionist means for your business

A virtual receptionist service traditionally means remote humans answering your phone at $1–$3 per minute with a monthly minimum — most plans land between $300 and $700 a month before overage. AI Phone 360 replaces that model with an AI virtual receptionist: it picks up every call within one ring, day or night, greets callers naturally, answers questions from your business knowledge, books appointments straight into your calendar with an SMS confirmation, and pages you with a one-line summary after every call. Plans start at $19.99/mo plus a per-AI-minute rate, so a quiet month costs a fraction of what a live receptionist service charges just to keep your account open.

Professional receptionist answering a business phone call with a laptop open in front of her
What it does

Three things it does on every call.

Answers like a trained front desk

Natural ElevenLabs voices — not robotic text-to-speech. The AI greets callers with your custom greeting, speaks from your business knowledge, and handles the back-and-forth of a real conversation.

Books and reschedules on the line

Syncs with Google Calendar, iCloud, and Outlook. The caller picks a slot, gets an SMS confirmation, and the appointment is on your calendar before they hang up.

Transfers the calls that need you

Live-transfer rules by keyword, time of day, and caller type. Your remote receptionist handles the routine; the calls that need a human ring straight through to your cell.

Use cases

Six scenarios it handles end-to-end.

Full phone coverage for solo owners

You stay on the job; the virtual receptionist answers, books, and texts you the details between tasks.

Front-desk overflow

When your in-house receptionist is on a call or at lunch, the AI picks up the next ring so nobody hits voicemail.

24-hour virtual receptionist coverage

Nights, weekends, and holidays answered live — no after-hours surcharge, no on-call rotation to staff.

Caller screening and spam blocking

Robocalls and solicitors get filtered out; real customers get a live answer. You only see calls that matter.

New client intake

Collects name, callback number, reason for calling, and any custom fields you define — logged before the call ends.

Bilingual answering

The voice library includes Spanish, French, and more, so Spanish-speaking callers get a fluent greeting without extra staffing.

The numbers

Real results, honestly stated.

From $19.99/mo

Live virtual receptionist services typically start at $300+/mo for about 100 minutes.

24/7/365 coverage

A human receptionist works a shift. Your AI receptionist never goes off the clock.

90-second setup

Pick a number, record your greeting, add your business knowledge, go live.

FAQ

Quick answers.

How much does a virtual receptionist cost?

Human virtual receptionist pricing usually runs $1–$3 per minute with monthly minimums — typical plans land between $300 and $700 per month. AI Phone 360 starts at $19.99/mo (Basic), $59.99/mo (Pro), or $199.99/mo (Enterprise), plus a per-AI-minute rate of $0.35, $0.20, or $0.12 respectively. For most small businesses that works out to a small fraction of a live receptionist service.

Is an AI virtual receptionist as good as a human one?

For the work a phone receptionist actually does — answering fast, booking appointments, taking accurate messages, screening spam — the AI is more consistent: it never puts a caller on hold, never misses a detail in the notes, and answers at 2 AM exactly like it does at 2 PM. For judgment calls, it transfers to a human based on rules you set.

Can the receptionist sound like my business?

Yes. You write the greeting, choose a voice from the ElevenLabs library, or clone your own voice so callers hear you. The AI speaks from your business knowledge — services, hours, pricing, policies — so answers are specific to your business, not generic.

What happens when a caller insists on a human?

The AI transfers the call live to any number you designate — your cell, your office manager, an on-call line. Transfer rules can key off phrases ("speak to a person"), urgency, time of day, or caller history. Everything else is handled end-to-end with a transcript waiting in your dashboard.

Can I keep my existing business number?

Yes. Port your number to AI Phone 360 (standard 7–10 day process), or simply forward your existing line — all calls, after-hours only, or only when you don’t pick up — and the virtual receptionist takes it from there.

Hire the receptionist that never calls in sick.

Every call answered, every appointment booked, every detail in your inbox — from $19.99/mo.

90-second setup · Unlimited team members · Cancel anytime